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Privacy Policy

Canal Bait and Tackle (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.canalbaitandtackle.com, purchase products from us, or interact with us online and in-store.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).

  • Contact & Identifier Data: Name, billing address, shipping address, email address, phone number, and account credentials.

  • Payment & Transaction Data: Payment card details (processed securely via our payment gateways), purchase history, and order details.

  • Technical & Device Data: IP address, browser type, operating system, device identifiers, browsing history, referring URL, and interaction with our website.

  • Commercial Information: Products viewed, items added to cart, and customer service inquiries.

2. How We Collect Information

  • Direct Interactions: Information you provide when placing an order, creating an account, contacting customer service, or signing up for updates.

  • Automated Technologies: Cookies, web beacons, and log files collected automatically as you navigate our site.

  • Third-Party Services: Analytics providers, advertising networks, and payment processors.

3. How We Use Your Information

We use the collected information for business and commercial purposes, including:

  • Processing and fulfilling your orders, returns, and exchanges.

  • Communicating order confirmations, tracking details, and customer support responses.

  • Improving website functionality, user experience, and product offerings.

  • Preventing fraudulent transactions and maintaining site security.

  • Delivering relevant marketing, promotions, and advertising (you may opt out at any time).

  • Complying with legal obligations.

4. Disclosure of Personal Information

We do not sell your personal information for monetary payment. We may share your information with trusted third parties to operate our business:

  • Service Providers: E-commerce platform providers (e.g., BigCommerce), shipping and fulfillment carriers, payment gateways, and marketing/analytics tools.

  • Legal Requirements: When required by law, court order, or governmental authority, or to enforce our terms and protect our rights and safety.

  • Business Transfers: In connection with a merger, sale of company assets, or restructuring.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can set your browser to refuse cookies, but some parts of our site may not function properly without them.

6. State-Specific Privacy Rights (US Residents)

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, and other US states), you may have specific privacy rights regarding your personal information:

  • Right to Know / Access: Request details about the personal information we collect, use, and share.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.

  • Right to Opt-Out: Opt-out of targeted advertising, the sale of personal information, or profiling.

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights:

To submit a privacy request, please contact us via email at canalbait@gmail.com or by phone at (508) 888-2996. We will verify your request in accordance with applicable state law.

7. Data Security & Retention

We implement reasonable technical and organizational security measures to protect your personal information. However, no internet transmission or electronic storage system is 100% secure. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children's Privacy

Our website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately to have it removed.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the site after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

  • Email: canalbait@gmail.com

  • Phone: (508) 888-2996

  • Mail:

    Canal Bait and Tackle

    Attn: Privacy Officer

    101 Cranberry Highway

    Sagamore, MA 02561